Hey! As many of you already know, earlier this week, we rolled out a big update that introduced the concept of the RunCloud Workspace.
From this point forward, your workspace is the foundation of how you work with your team in RunCloud. The original concept of teams in personal spaces will remain available until July 2025 to allow people to transition in their own time.
A Quick Primer on How Workspace Teams & User Roles Work
This is an advanced feature – we recommend referring to the help documentation linked below (in “recommended reading”) in addition to this.
A full video tutorial is in the works + will be going live in due course (giving me the opportunity to monitor this thread here as well as conversations elsewhere to address any scenarios that come up).
Note: This feature is available on the RunCloud Business and Enterprise plans.
Each RunCloud Business or Enterprise account comes with a single workspace. It is not currently possible to create multiple workspaces.
You would create teams in your workspace in addition to custom user roles to control access to the resources in your account.
In short, teams control access to specific resources (i.e., servers) in RunCloud. Roles control access to what a user can do, i.e., their “permissions”.
This means that in a single workspace, you can create multiple teams (along with likely only 2-3 roles for most traditional team setups) to invite the users involved in managing a specific group of servers with fine-grained control over what they can do.
Thanks for this! Already migrated all servers to new workspace.
But there is one serious issue. You can see all notifications from all servers in different teams and you also can access some servers from totally different team! This needs to be fixed ASAP.
This would classify as a bug and should indeed be addressed as soon as possible. From what I can see, this is the first report. I just attempted to replicate this on my end and wasn’t. If possible, please send in a bug report here.
Sidenote: Thank you & apologies for the inconvenience. I realize that we created this thread for feedback, so sending you elsewhere is not my intention, but given the nature of this specific issue, we’ll be able to get to the bottom of it a lot faster via support as the team may need to request agent access to replicate/get to the bottom of it.
I think the reason your team mate can access different team server is because the are on All access team. Check back your assigned permission and if that is not the case, DM me.
The Workspace is the foundation of our larger ongoing project, where we’re developing a comprehensive toolkit for hosting resellers.
Currently, Workspace is designed for internal team collaboration. While this functionality will remain, the toolkit will extend it by incorporating additional features like a Custom Brand Panel, Custom URL, and other whitelabeling options tailored specifically for resellers.
Seems like workspace was created like a half hearted product and then abandoned? Why do we still need to move servers to the Workspace manually one by one? Personal space has become completely useless for team sharing and Workspaces are cumbersome to use. Very disappointing.
Bulk resource transfers are on the way. I realize not already having it isn’t ideal, but if you are able to hold off a little longer, moving multiple things at once is going to get easier.
Report a bug via ticket…